THE VISIT PROCESS
If you come to the Bell Flower Clinic, it is best to make an appointment by calling 317-221-8300 and select option 1 at 7:30 AM on the day you wish to be seen. When you arrive for your appointment, you should take a number from the front security desk. Then proceed to Registration where you will be asked to complete some paperwork so a chart can be prepared or updated for you. You will be asked to show an identification card to protect you from other people using your name to get testing. You will also be asked to pay an administration fee of $10.00, but no one is turned away for inability to pay. Thereafter, you will be called for service by the number you pulled at the front security desk. When it is your turn to be seen in the clinic, this number will be called.
After you register, you will go to the waiting room and be called according to the number you pulled to have your blood drawn for syphilis and, if requested, rapid HIV testing (which we strongly encourage). Those who have also requested and paid for a Herpes Type 2 (HSV-2) blood test will also have their blood taken at the same time as blood for syphilis and HIV. For those with symptoms or who have a known contact with an STD, you will be examined by the first available Clinical Staff Member. Samples, either a genital swab or urine, will be tested to determine if you have gonorrhea, chlamydia or some other micro-organisms that cause sexually transmitted diseases or infect the genital tract.
You will wait in the waiting room until the Clinician is certain your lab results are complete, and then you will receive any indicated treatment. If you chose to have a rapid HIV test, you will also receive the results at this time. You will need to call back to get the results for gonorrhea, chlamydia, and syphilis tests (although in some cases syphilis test results will be available during your visit).
If you are diagnosed with a reportable STD -- gonorrhea, chlamydia, chancroid or syphilis, you may then be referred to a DIS (Disease Intervention Specialist) for enhanced counseling, including a discussion of how to talk to your sexual partners about your exposure to an STD as well as how to prevent future infections. You will also receive any necessary medications and vaccinations, as well as information on follow-up appointments.
If you don't have any STD-related symptoms (e.g., genital burning, genital itching, discharge, rash, etc) and haven't had sexual contact with someone with a known STD, you use Bell Flower Clinic's FastTrac service. With this service, you will be provided with basic STD screening, but will not undergo a full physical exam. FastTrac services are available on a walk-in basis during normal clinic hours. If you come to the clinic for our FastTrac service please be aware that you will not be seen by a Clinician or given medication.
Bell Flower values your privacy and confidentiality. Names are never used at the Registration window or in the clinic outside the patient examination rooms (we will use a number). Your records are also protected by procedures in accordance with the Hospital Insurance Portability and Accountability Act (HIPAA).
Ask us a question.
Take care of yourself. Get regular STD check-ups every six months.